# Policy on the management and protection of personal information

- Link: https://buildingexpert.ca/policy-on-the-management-and-protection-of-personal-information/
- Published: 2024-10-21T10:40:23-04:00
- Author: Gabriel Houle

**PRIVACY POLICY**

Le Groupe Expertbâtiment Inc. has always attached great importance to protecting
the information under its responsibility. The Act to modernize the legislative provisions
governing the protection of personal information standardizes this approach by defining
the rules and procedures for the acquisition, retention and use of personal data
by private and public organizations.

The following policy sets out the principles of Groupe Expertbâtiment Inc. (and 
its subsidiaries) with respect to the protection of personal information.

**
DEFINITION AND SCOPE OF APPLICATION

The policy applies to all Groupe Expertbâtiment Inc. employees. working on the territory
of the province of Quebec and/or responsible for collecting or having access to 
data concerning persons residing on this territory.

All personal information under the responsibility of Groupe Expertbâtiment Inc. 
is considered confidential, with the exception of information of a public nature
as defined by law.

Personal information is that which relates to a natural person and allows that person
to be identified other than in a professional context, such as name, position, address,
business telephone number and business e-mail address. With certain exceptions, 
information may not be disclosed without the consent of the person concerned.

Exceptions include the following cases:
when their use is for purposes compatible
with those for which they were collected and serves the data subject;when their 
use is necessary for the prevention or detection of fraud, or for the evaluation
and improvement of protection and security measures;when their use is necessary 
for the supply of a product or the provision of a requested service.

**
DATA COLLECTION AND USE

Groupe Expertbâtiment Inc. does not use or disclose personal information for purposes
other than those for which it was collected, except with the consent of the individual
or as required or permitted by law.

The data collected by Expertbâtiment Inc. have multiple sources (electronic application
forms, telephone calls, field surveys, building photos, payment data, etc.). The
primary purpose of this information is to deliver the service for which we have 
been commissioned.
In accordance with the Act to modernize the legislative provisions
governing the protection of personal information, information is kept for a reasonable
period of time, at least long enough to meet the purposes for which it was collected.

Also, by virtue of accreditation rules, government compliance or professional responsibilities,
certain information may be kept longer. In addition, in order to ensure the quality
and improvement of our products and services, depersonalized data may be retained
for statistical purposes.
Le Groupe Expertbâtiment Inc. makes every effort to maximize
the security of your data by securing our servers and information transfer methods,
training our staff and implementing our information management procedures.

**
DECLARATION OF CONSENT AND ACCESSIBILITY

Subject to applicable laws and regulations, you may request access to your personal
information at any time for purposes of consultation or modification (if compatible
with the purposes for which the information is intended).

If confidential information is to be shared outside Quebec, it will be subject to
a Privacy Impact Assessment (PIA) as recommended by the Commission sur l’accès à
l’information du Québec.

Any potential partners or subcontractors of Expertbâtiment are also subject to the
Loi modernisant les dispositions législatives en matière de protection des renseignements
personnels. We do not share your personal information with companies, organizations
or individuals outside Groupe Expertbâtiment Inc. with the exception of our authorized
suppliers and partners who require access to the information for the purposes listed
in this policy and within the limits of this policy. Please note that some data 
may be physically stored on secure cloud servers outside the country. Access to 
this data is controlled and limited to authorized Groupe Expertbâtiment Inc. personnel.

For regulatory purposes, to deliver the requested service or to participate in government
programs, certain information may be transmitted to various government or private
stakeholders.

In general, customers requesting services from Groupe Expertbâtiment Inc. by transmitting
confidential data will be deemed to have given its consent to the use of data for
the purposes of providing the requested service. Data will be stored and subsequently
destroyed in accordance with the internal procedures of the privacy policy. If, 
for any reason, the retention period or purpose of use should change, consent will
no longer be considered valid.
Please note that you may withdraw your consent at
any time. However, this withdrawal could have an effect on our ability to deliver
the requested service.

**
“COOKIES AND WEB SERVICES

Le Groupe Expertbâtiment Inc. may use cookies, web beacons, web beacons, web beacons,
log files or other technologies to collect certain personal information about visitors
to our Web sites, as well as about the recipients of our newsletters, invitations
and other communications. Cookies are pieces of information transmitted by the server
to the browser during a visit to the website, enabling the current connection to
be uniquely identified. This data may include information such as your Internet 
Protocol (IP) address, browser type, browser version, the pages of our site that
you visit, the time and date of your visit, the time spent on the site and any other
statistics.

**
COMPLIANCE AND INQUIRIES

The role of the Privacy Officer is to ensure compliance with and implementation 
of the Private Sector Act. It must also ensure that the Policy is applied and periodically
reviewed.

**
FOR ANY QUESTIONS OR ADDITIONAL INFORMATION:

Manager: Michel-Ann Champagne
Contact: renseignements@expertbatiment.ca